These services are provided free of charge
Having any difficulty with entry or exit? Problems with documents or luggage? Please contact us soon.
In case of loss or damage of luggage, please dial our hotline. You will get an advice on how to return your luggage or get compensation from the airline.
We offer services of booking the most popular restaurants
IT services, passwords, restaurant / laundry schedule. We will help you to stay without hassle.
In a large unfamiliar city it is easy to get lost or get into a difficult situation. If you are faced with such a problem, please call us.
The cities of Russia are quite safe for tourists, but, nevertheless, in the event of such an emergency, please contact our call center immediately.
If you require urgent medical assistance at any time of the day, please contact our call center.
We offer taxi services from the best operators in Russia
We offer tickets booking for any shows and cultural events
We offer services of qualified interpreters with knowledge of the Chinese language
If you require shopping assistance, we are happy to offer you a shopping guide from our company.
We offer a comfortable transfer service for our tourists.